# Configure shipping workflows
Canonical: https://support.starshipit.com/categories/configure-shipping-workflows
Markdown: https://support.starshipit.com/categories/configure-shipping-workflows.md
Updated: 2026-05-06

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Set up reusable order data, packages, automation, documents, printing, and shipment policies before processing orders.

## Sections
- [Product Catalogue](https://support.starshipit.com/categories/configure-shipping-workflows/product-catalogue): Configure reusable product data for shipping, customs, packaging, and order processing.
- [Packages, weights and scales](https://support.starshipit.com/categories/configure-shipping-workflows/packages-weights-and-scales): Set up saved packages, recommended packaging, product dimensions, and USB scales.
- [Address Book](https://support.starshipit.com/categories/configure-shipping-workflows/address-book): Set up reusable contacts, address details, and delivery preferences for manual orders and shipments.
- [Default shipping options](https://support.starshipit.com/categories/configure-shipping-workflows/default-shipping-options): Configure account-wide shipment defaults and measurement units.
- [Rules and automation](https://support.starshipit.com/categories/configure-shipping-workflows/rules-and-automation): Automate order importing, carrier selection, packaging, and routing with shipping rules.
- [Packing documents](https://support.starshipit.com/categories/configure-shipping-workflows/packing-documents): Configure packing slips, packing summaries, templates, images, and automatic printing behaviour.
- [Printing setup](https://support.starshipit.com/categories/configure-shipping-workflows/printing-setup): Set up the Desktop Print Application, computers, printers, label sizes, and legacy print tools.
- [Delivery options and shipment protection](https://support.starshipit.com/categories/configure-shipping-workflows/delivery-options-and-shipment-protection): Configure delivery instructions, proof of delivery, insurance, and regulated shipment options.

## Articles

### Product Catalogue
- [Product Catalogue](https://support.starshipit.com/articles/6817931777807-product-catalogue): Store product details like SKU, HS code, cost price, and bin location in Starshipit to automatically fill missing order information and improve shipping compliance.
- [Add and manage products in the Product Catalogue](https://support.starshipit.com/articles/1781620000001-add-and-manage-products-in-the-product-catalogue): Add products to the Starshipit Product Catalogue manually or by importing a CSV file, then edit or update them at any time.
- [Configure Product Catalogue settings](https://support.starshipit.com/articles/1781620000002-configure-product-catalogue-settings): Control how Starshipit uses the Product Catalogue to populate product data during order import and at checkout.

### Packages, weights and scales
- [Set up packages and import weights and dimensions](https://support.starshipit.com/articles/206705413-set-up-packages-and-import-weights-and-dimensions): Step-by-step guide to setting up packages and import weights and dimensions.
- [Set up USB scales](https://support.starshipit.com/articles/6530818242831-set-up-usb-scales): Connect and enable a supported USB scale in the Starshipit Desktop Print Application.
- [Configure recommended packaging from item dimensions](https://support.starshipit.com/articles/8753012178447-configure-recommended-packaging-from-item-dimensions): Use the automatic package assignment feature to match items with optimal packaging based on dimensions, reducing waste and shipping costs while improving efficiency.

### Address Book
- [Import contacts into your Address Book from CSV](https://support.starshipit.com/articles/115002321486-import-contacts-into-your-address-book-from-csv): Import contacts from a CSV file into your Starshipit Address Book using custom column mapping.
- [Set up and manage your Address Book](https://support.starshipit.com/articles/90200000000404-set-up-and-manage-your-address-book): Add, edit, delete, import, and export reusable contacts and delivery preferences in the Starshipit Address Book.

### Default shipping options
- [Set up default options](https://support.starshipit.com/articles/206358506-set-up-default-options): Learn how to set up default options, including default weight unit, currency, timezone, item details and city of manufacture.
- [Set account to metric or imperial measurements](https://support.starshipit.com/articles/360001487316-set-account-to-metric-or-imperial-measurements): Set your Starshipit account to import and display weights and measurements in metric or imperial units.

### Rules and automation
- [Rules overview](https://support.starshipit.com/articles/115001575803-rules-overview): Learn how to set up business rules in Starshipit to automate actions when orders are imported.
- [Multi-condition rules ](https://support.starshipit.com/articles/115004142643-multi-condition-rules-): How to create rules with more than one condition, such as allocating DHL to international orders under 2kg.
- [Setting up reusable Shipping Zones](https://support.starshipit.com/articles/13623440959119-setting-up-reusable-shipping-zones): How to create reusable Shipping Zones for postcode or region-based logic in Rules, Checkout Rate Rules, and Customise Rates.
- [Create a rule based on cheapest delivery option](https://support.starshipit.com/articles/360001584895-create-a-rule-based-on-cheapest-delivery-option): How to create a rule based on the cheapest shipping option so orders are automatically assigned to the cheapest courier.
- [Create a rule to not import certain orders](https://support.starshipit.com/articles/9711307471631-create-a-rule-to-not-import-certain-orders): How to create rules to exclude certain orders from importing based on conditions like item SKU or destination country.
- [Manage orders going to PO Boxes](https://support.starshipit.com/articles/360000422175-manage-orders-going-to-po-boxes): Learn how to manage orders going to po boxes.
- [Split packages by order weight](https://support.starshipit.com/articles/115000296823-split-packages-by-order-weight): How to use business rules to split orders based on total weight, creating multiple packages automatically.
- [Split packages by item quantity](https://support.starshipit.com/articles/115000294683-split-packages-by-item-quantity): How to set up a rule that prints a shipping label for each package when a customer orders multiple products.
- [Rules based on order value](https://support.starshipit.com/articles/115000246946-rules-based-on-order-value): How to create rules in Starshipit based on the value of an order, such as enabling signature required for high-value orders.
- [Rules based on postcode](https://support.starshipit.com/articles/115000259963-rules-based-on-postcode): How to create rules to select a specific courier for a particular list of postcodes or optimise rates by area.
- [Rules based on destination country ](https://support.starshipit.com/articles/115000258783-rules-based-on-destination-country-): How to create rules based on the destination country of an order to select a specific courier.
- [Rules based on shipping method](https://support.starshipit.com/articles/115000245226-rules-based-on-shipping-method): How to create rules in Starshipit based on the shipping method your customer selected at checkout.
- [Rules based on weight](https://support.starshipit.com/articles/218337323-rules-based-on-weight): How to create rules in Starshipit based on the weight of an order to allocate a specific courier.
- [Create a rule to only import international orders](https://support.starshipit.com/articles/115000280406-create-a-rule-to-only-import-international-orders): How to set up a rule so that only international orders are imported into Starshipit.
- [Get email alerts for newly imported orders](https://support.starshipit.com/articles/7211862907919-get-email-alerts-for-newly-imported-orders): Learn how to set up email notifications for newly imported orders in Starshipit.

### Packing documents
- [Configure packing slips](https://support.starshipit.com/articles/360000026636-configure-packing-slips): Learn how to configure and customise packing slips in Starshipit for your shipping workflow.
- [Configure packing summaries](https://support.starshipit.com/articles/90200000000514-configure-packing-summaries): Choose and customise the packing summary used for bulk picking and packing workflows.
- [Configure packing slips using the template editor](https://support.starshipit.com/articles/9067623250063-configure-packing-slips-using-the-template-editor): Learn how to customise packing slips using the template editor in Starshipit, including available variables and layout options.
- [Packing slip template library](https://support.starshipit.com/articles/13382030529935-packing-slip-template-library): Download pre-built packing slip templates from the Starshipit Template Library for use with the template editor.
- [Add images to packing slips and packing summaries](https://support.starshipit.com/articles/10764333384719-add-images-to-packing-slips-and-packing-summaries): Learn how to display product images on packing slips and packing summaries for orders from eBay, Shopify, WooCommerce, and Amazon.

### Printing setup
- [Set up Desktop Print Application](https://support.starshipit.com/articles/360000693156-set-up-desktop-print-application): Print labels and documents directly from Starshipit using a local desktop application on Windows or Mac.
- [Uninstall Print Client](https://support.starshipit.com/articles/360001598355-uninstall-print-client): Learn how to uninstall the legacy Print Client from Windows 10 and Mac.
- [Find your computer name](https://support.starshipit.com/articles/4551686247695-find-your-computer-name): Learn how to find your computer name on Mac, Windows 10/11, Windows 8, and Windows 7.
- [(Legacy) Set up the print client](https://support.starshipit.com/articles/115003720583-legacy-set-up-the-print-client): Step-by-step guide to setting up (legacy) the print client.
- [Choose a shipping label printer and label size](https://support.starshipit.com/articles/360001921655-choose-a-shipping-label-printer-and-label-size): Learn about recommended label printers and label sizes for each courier integrated with Starshipit.

### Delivery options and shipment protection
- [Set authority to leave or require a signature](https://support.starshipit.com/articles/90200000000403-set-authority-to-leave-or-require-a-signature): Choose and automate authority-to-leave or signature-required delivery options for supported courier services.
- [Configure freight and shipping charges](https://support.starshipit.com/articles/360004253016-configure-freight-and-shipping-charges): Configure how Starshipit submits freight and shipping charges on customs declarations and commercial invoices.
- [Insurance cover and warranty](https://support.starshipit.com/articles/6708771320463-insurance-cover-and-warranty): Understand shipment insurance options and warranty cover in Starshipit.
- [Dangerous goods in Starshipit](https://support.starshipit.com/articles/9865634439183-dangerous-goods-in-starshipit): Learn how to ship dangerous goods with Starshipit using supported carriers like Australia Post, DHL Express, UPS, and more.
- [Alcohol delivery with Starshipit](https://support.starshipit.com/articles/10774595330959-alcohol-delivery-with-starshipit): Learn how to ship alcohol with Starshipit, including age verification settings and carrier-specific options for Startrack, Australia Post, Sherpa, Rendr, Uber, and NZ Post.
