# Running WMS alongside Starshipit (hybrid & headless)
URL: https://support.starshipit.com/articles/14700000000004-running-wms-alongside-starshipit-hybrid-headless
Canonical: https://support.starshipit.com/articles/14700000000004-running-wms-alongside-starshipit-hybrid-headless
Markdown: https://support.starshipit.com/articles/14700000000004-running-wms-alongside-starshipit-hybrid-headless.md
Updated: 2026-05-07

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Run WMS alongside your existing Starshipit workflows with hybrid outbound models or headless mode for inventory tracking while keeping current processes.

**Starshipit WMS** is designed to complement, not replace, your existing Starshipit workflows. You can continue to:

* Use **Starshipit web** to process and print labels
* Use **Starshipit Mobile** and other existing pick/pack flows
* Use your current **shipping rules, automations and carrier setup**

While you do that, Starshipit WMS:

* Subscribes to **order events** (created, changed, deleted, shipped)
* Tracks **inventory and stock movements** for those orders
* Optionally provides full **inbound, stock management and WMS outbound** flows

This guide explains how to run **hybrid outbound workflows** and **headless setups**, where you keep your current Starshipit processes but still gain WMS visibility and control over stock.

## How Starshipit & WMS work together

Once the **Starshipit WMS integration** is enabled in your Starshipit account, the systems communicate via webhooks and APIs:

* **Starshipit** remains the system of record for:
  + Orders (created/updated/cancelled)
  + Shipments and labels
  + Courier configuration and routing rules
* **Starshipit WMS** becomes the system of record for:
  + Inventory (on hand, available, incoming, allocated)
  + Warehouse locations, putaway, replenishment
  + Stocktakes, adjustments and stock movement history

Key events sent from Starshipit to WMS:

* **order_created** – create/update order in WMS (status **PENDING**).
* **order_changed** – refresh order lines; WMS cancels old allocations/picks and resets to **PENDING** if needed.
* **order_deleted** – cancel allocations and jobs in WMS, free stock back to inventory.
* **order_shipped** – confirm shipment in WMS, write final stock movements and mark order as **SHIPPED** or **PARTIALLY_SHIPPED**.

You decide how much of the outbound process you want WMS to handle:

* Full WMS outbound (allocate, pick, pack & ship in WMS)
* Hybrid (some orders via WMS, some via existing Starshipit workflows)
* Headless (Starshipit handles outbound; WMS just mirrors orders & stock movements)

## Common hybrid models

### Model 1: Inventory & inbound in WMS, outbound in Starshipit

In this setup:

* All **inbound** stock (POs, receiving, putaway) is managed in WMS.
* WMS maintains **accurate inventory** and locations.
* Outbound orders are still picked and shipped using:
  + Starshipit web UI, or
  + Starshipit Mobile / existing pick & pack processes
* When labels are printed in Starshipit, WMS receives **order_shipped** events and:
  + Deducts stock
  + Writes shipment stock movements

This gives you full inventory control in WMS without changing how your team currently ships orders.

### Model 2: WMS outbound for one warehouse, Starshipit outbound for others

For multi-location or multi-account setups, you can:

* Use **WMS outbound** (allocate, pick, pack) in one warehouse as a pilot.
* Keep **other warehouses** on existing Starshipit pick/pack flows.
* Use **WMS Override** in the integration to share one WMS across multiple child accounts if needed.

This lets you trial WMS outbound in a controlled environment while keeping other operations unchanged.

### Model 3: Full WMS outbound with Starshipit for labels only

In this model:

* Orders are allocated, picked and packed in WMS.
* At the end of packing, WMS calls Starshipit to create shipments and print labels.
* Starshipit sends **order_shipped** events back to WMS to finalise stock.

This is the "end state" for many customers once they are ready to move all outbound flows into WMS.

## Using WMS for inventory tracking only (headless)

If you are **not ready** to change any outbound workflows, you can still use WMS in a **headless** mode for orders.

### What headless looks like

* Enable the WMS integration and **send order events** from Starshipit.
* Manage **products**, **locations**, **inbound** and **stocktakes** in WMS.
* Keep using:
  + Starshipit UI or Mobile for picking (if used today), and
  + Starshipit for shipping and labels.
* WMS:
  + Creates/updates orders in **PENDING** state.
  + Listens for **order_shipped** events and records stock leaving the warehouse.

In other words, WMS becomes your **inventory ledger** (especially when combined with proper POs, receiving and stocktakes), while Starshipit remains your **operational shipping tool**.

## Using Starshipit Mobile & web pick/pack with WMS

Many customers already use:

* **Starshipit Mobile** to scan orders and print labels
* **Starshipit pick & pack** in the web UI

You do **not** need to stop using these when enabling WMS.

### How this works in practice

1. Orders import into Starshipit from your ecommerce/ERP as usual.
2. Starshipit sends **order_created** to WMS so the order appears on the WMS orders dashboard.
3. Your team picks and ships using Starshipit Mobile or Starshipit web pick/pack.
4. When a label is printed, Starshipit fires **order_shipped** to WMS.
5. WMS records stock movements and marks the order as shipped in the WMS view.

Over time, you can choose to move some or all orders to full WMS pick/pack while still keeping Starshipit Mobile for other workflows if you wish.

## Rollout strategies

Because WMS can run alongside your existing workflows, you have flexibility in rollout:

### Start with inbound only

* Use WMS for purchase orders, receiving, putaway and stocktakes.
* Leave all outbound on existing Starshipit processes.
* This gives you accurate inventory without changing anything your shipping team does today.

### Gradual outbound migration

* **Phase 1: Headless** — WMS logs orders and shipments; you ship everything via Starshipit.
* **Phase 2: WMS outbound for low-risk orders** — begin using WMS allocate/pick/pack for a small channel or SKU set.
* **Phase 3: Extend WMS outbound** — roll out to more orders and channels as the team gains confidence.

### Full WMS adoption

* All warehouses use WMS for inbound, inventory and outbound.
* Starshipit handles label creation, carrier management and shipping automation.

## Best-practice hybrid setups

* **Keep one system as order "truth".** Make all order edits in Starshipit, and let WMS follow via webhooks.
* **Use WMS as stock "truth".** Perform all receiving, stocktakes and adjustments in WMS.
* **Start simple with headless.** Enable WMS to track stock via order_shipped first, then layer on picking and packing later.
* **Segment by warehouse or channel.** Use WMS outbound for specific warehouses or brands while leaving others on existing workflows.
* **Use dashboards to reconcile.** Periodically compare Starshipit shipped orders and WMS stock movements to confirm they line up.

## FAQ

<!-- faq:start -->

<!-- faq:question -->Do I have to change how my team prints labels?<!-- /faq:question -->

No. You can keep printing labels in Starshipit exactly as you do today. As long as order events are enabled, WMS will track shipments via the **order_shipped** webhook.

<!-- faq:question -->Can I use WMS just for inbound and stocktakes?<!-- /faq:question -->

Yes. Many customers start with WMS for purchase orders, receiving, putaway and stocktakes only. Outbound can remain in Starshipit until you are ready to move it.

<!-- faq:question -->What happens if I ship an order in Starshipit without touching it in WMS?<!-- /faq:question -->

When you ship in Starshipit, it sends **order_shipped** to WMS. WMS will create a shipment movement based on the order lines and update inventory — even if you did not allocate or pick the order in WMS.

<!-- faq:question -->Will using hybrid mode cause double-shipping?<!-- /faq:question -->

No, as long as you only ship orders in one place (Starshipit or via WMS triggering Starshipit). WMS does not create shipments on its own — it always relies on Starshipit for label creation and shipment confirmation.

<!-- faq:end -->
