# Configure ship from store with stockinstore
URL: https://support.starshipit.com/articles/9067429315215-configure-ship-from-store-with-stockinstore
Canonical: https://support.starshipit.com/articles/9067429315215-configure-ship-from-store-with-stockinstore
Markdown: https://support.starshipit.com/articles/9067429315215-configure-ship-from-store-with-stockinstore.md
Updated: 2026-09-17

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Plan, test, and troubleshoot ship-from-store order routing from stockinstore to Starshipit.

Use stockinstore and Starshipit to route online orders to the retail location that will fulfil them, then let store staff pick, pack, and ship from that location.

For the wider Starshipit workflow, see [Set up ship from store](/articles/9000119980047-set-up-ship-from-store).

## Before you begin

Before you launch, make sure that:

- Your stockinstore OMS is configured to allocate orders to your retail locations.
- Each fulfilment location is set up as the appropriate Starshipit account or child account.
- Each location has the courier connections and printer access it needs to dispatch orders.
- You have agreed the routing criteria that stockinstore will use, such as inventory availability, customer proximity, or your own allocation rules.

## How the workflow works

1. A customer places an online order.
2. stockinstore selects the store that will fulfil the order according to your configured inventory and allocation rules.
3. The selected store receives the order in Starshipit.
4. Store staff pick and pack the order, then print the shipping label in Starshipit.
5. The order is dispatched from that store and the normal tracking workflow continues.

## Test before going live

1. Create a test order that should be allocated to a known store.
2. Confirm that stockinstore selects the expected fulfilment location.
3. Check that the order appears in that location's Starshipit account.
4. Confirm that staff can select the intended courier and print a label.
5. Confirm that the tracking and fulfilment updates follow your normal process.

## If an order reaches the wrong store

Check the stockinstore allocation rule, the selected fulfilment location, and the Starshipit account or child account assigned to that location. Then test with an order that clearly matches the intended route before resuming live fulfilment.

For account and routing options in Starshipit, see [Set up ship from store](/articles/9000119980047-set-up-ship-from-store).