# Choose a custom connection
URL: https://support.starshipit.com/articles/90200000000511-choose-a-custom-connection
Canonical: https://support.starshipit.com/articles/90200000000511-choose-a-custom-connection
Markdown: https://support.starshipit.com/articles/90200000000511-choose-a-custom-connection.md
Updated: 2026-07-20

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Compare the Starshipit API, manual CSV imports, and automated CSV imports over FTP.

Choose a supported custom connection when Starshipit does not provide a standard integration for your sales channel or business system.

## Compare the options

| Option | Best for | What you need |
| --- | --- | --- |
| Starshipit API | Automated, real-time, or deeply customised workflows | A developer who can build and maintain an API integration |
| CSV file import | Occasional or batch order imports | A file that can be mapped to Starshipit order fields |
| CSV import via FTP | Automated file-based imports and tracking exports | An FTP server and consistently formatted CSV files |

You can combine these methods with direct integrations and manual orders. The best option depends on order volume, how quickly orders must appear, whether tracking must write back automatically, and who will maintain the connection.

## Continue with your connection

- Read the [Starshipit API overview](/articles/115004758523-starshipit-api-overview) before committing development work.
- Set up a [CSV file integration](/articles/204503255-csv-file-integration) for manual file imports.
- Use [CSV import via FTP](/articles/115001655223-csv-import-via-ftp) for an automated file workflow.

The endpoint reference and developer implementation guidance remain in the [Developer Center](/developers).