# Import orders from BigCommerce
URL: https://support.starshipit.com/articles/90200000000506-import-orders-from-bigcommerce
Canonical: https://support.starshipit.com/articles/90200000000506-import-orders-from-bigcommerce
Markdown: https://support.starshipit.com/articles/90200000000506-import-orders-from-bigcommerce.md
Updated: 2026-07-20

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Select the BigCommerce statuses Starshipit should import and manually import eligible orders for the first time.

Configure which BigCommerce orders Starshipit imports, then run an import to verify the integration.

## Before you begin

[Connect BigCommerce to Starshipit](/articles/204502815-how-to-integrate-with-bigcommerce) before importing orders.

## Select order statuses

Use BigCommerce status codes to control which orders are eligible to import:

| Status | BigCommerce status | Typical use |
| --- | --- | --- |
| `9` | Awaiting Shipment | Import into Starshipit |
| `11` | Awaiting Fulfillment | Import into Starshipit |
| `2` | Shipped | Update an existing order |
| `10` | Completed | Update an existing order |

:::important
The selected statuses determine which orders appear in Starshipit and can affect fulfilment reporting.
:::

## Import orders

1. In Starshipit, open **Shipments**.
2. Click **Import**.
3. Select **BigCommerce** and the number of days to import.
4. Click **Import**.
5. Review the import count, then click **Close**.

Confirm the eligible BigCommerce orders appear on the Shipments page.