# Configure additional FedEx settings
URL: https://support.starshipit.com/articles/90200000000122-configure-additional-fedex-settings
Canonical: https://support.starshipit.com/articles/90200000000122-configure-additional-fedex-settings
Markdown: https://support.starshipit.com/articles/90200000000122-configure-additional-fedex-settings.md
Updated: 2026-10-21

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Configure optional FedEx settings for invoices, labels, residential addresses, drop-off types, and address validation.

Configure optional FedEx settings in Starshipit when your shipping workflow needs electronic trade documents, residential flagging, drop-off types, or enhanced address validation.

## Signature and letterhead

FedEx commercial invoices can include your signature and company letterhead.

1. Go to **Settings > Couriers > FedEx**.
2. Open the **Logos** section.
3. Upload your signature and letterhead files.
4. Click **Save**.

Signature files must be PNG files no larger than 240x25 pixels. Letterhead or logo files must be PNG files no larger than 700x50 pixels.

## Electronic trade documents

Electronic Trade Documents submit trade documents electronically to FedEx for customs clearance.

1. Go to **Settings > Couriers > FedEx**. In UI 2.0, open **[FedEx settings](https://next.starshipit.com/settings/couriers/setup/fedex)**.
2. Tick **Use Electronic Trade Documents**.
3. Click **Save** and reopen the settings to confirm the choice.

For accounts with FedEx REST pre-shipment document uploads available, attach the required courier-related files to the outbound international order before printing. Starshipit uploads all eligible attached files, including multiple supporting documents. Files typed **Order Document** remain internal. Follow [Add additional shipping documentation to orders](/articles/4407149410703-add-additional-shipping-documentation-to-orders-document-manager) for the upload procedure and document types.

If any document upload fails, correct the reported error before printing again. If a label is returned with a warning that electronic documents were not used, attach the required printed paperwork. Check the returned shipment documents rather than assuming a label proves every file was transmitted.

## Automatic commercial invoice printing

On FedEx REST, **Do not print Commercial Invoice** stops the invoice from being printed or downloaded automatically with the label. Starshipit still requests an invoice for eligible outbound international ETD shipments and saves any commercial invoice FedEx returns for later retrieval.

1. Open **Settings > Couriers > FedEx**. In UI 2.0, open **[FedEx settings](https://next.starshipit.com/settings/couriers/setup/fedex)**.
2. Select **Do not print Commercial Invoice** to stop automatic invoice output, or clear it to include the returned invoice.
3. Click **Save** and reopen the settings to confirm the choice.

Check a printed order's commercial-invoice action to retrieve the saved FedEx invoice when needed. In UI 2.0, open the printed order and select **Print > Print commercial invoice** where available. If FedEx did not return an invoice, there is no saved file to retrieve. Changing this setting does not restore invoices missing from older shipments. Contact Starshipit Support if an expected invoice is unavailable; avoid creating another shipment solely to obtain a document.

Keep the required invoice and supporting paperwork available, and follow any warning to attach printed documents.

## Order reference on labels

FedEx labels show the order number in the **ref** field by default. No extra setup is required.

## Residential flagging

Use residential flagging when FedEx orders are being sent to residential addresses.

You can set all FedEx orders as residential by default in **Settings > Couriers > FedEx**. You can also mark individual orders as residential when needed.

## Reason for export

Set a reason for export when FedEx requires export information for international shipments.

1. Go to **Settings > Couriers > FedEx > Reason for Export**.
2. Select the reason from the dropdown list.
3. Click **Save**.

## Cancel a FedEx shipment

You can cancel a FedEx shipment from the Starshipit courier tools.

1. Copy the tracking number for the shipment you want to cancel.
2. Go to **Settings > Couriers > FedEx > Tools**.
3. Enter the tracking number.
4. Click **Cancel**.

## Drop-off types

Drop-off type tells FedEx how it will receive your shipments. Available drop-off types can differ by region. Contact your FedEx account manager if you are unsure which option to use.

Available drop-off types include:

- **Regular pickup**: Your regular scheduled pickup applies.
- **Request courier**: You need to contact FedEx to request a pickup.
- **Business Service Center**: Packages are dropped off at a FedEx Business Service Center.
- **Drop Box**: Packages are dropped off at a FedEx Drop Box.
- **Station**: Packages are dropped off at a FedEx Station.

To set your default drop-off type, go to **Settings > Couriers > FedEx > Select pickup type**. This pickup type applies to all FedEx shipments.

## Enhanced address validation for US shipments

Enhanced address validation checks US receiver addresses with FedEx before label generation. If the address is valid, Starshipit generates the label. If the address is invalid, Starshipit returns an error so you can update the address.

1. Go to **Settings > Couriers > FedEx**.
2. Scroll to the bottom of the page.
3. Tick **Enable address validation for United States shipments**.
4. Click **Save**.

## Related articles

- [How to set up FedEx](/articles/couriers/fedex/how-to-set-up-fedex)
- [FedEx returns and customs options](/articles/couriers/fedex/fedex-returns-and-customs-options)
- [FedEx troubleshooting](/articles/couriers/fedex/fedex-troubleshooting)