# Change your invoice email contact
URL: https://support.starshipit.com/articles/4498768256911-change-your-invoice-email-contact
Canonical: https://support.starshipit.com/articles/4498768256911-change-your-invoice-email-contact
Markdown: https://support.starshipit.com/articles/4498768256911-change-your-invoice-email-contact.md
Updated: 2026-10-19

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Learn how to change the email address that receives your Starshipit invoices.

Update the email address that receives your Starshipit invoices through your account's billing portal, then check that the new address has saved.

## Before you begin

- Sign in to the Starshipit account whose invoice contact you want to update.
- Check that your account has access to the billing portal and its **Billing & Shipping Addresses** section.

## Open the billing portal

<!-- tabs:start -->

<!-- tab:Classic UI -->

1. Go to **Settings > My Account**.
2. Open **Account details**.
3. Select **Manage account** under **Current plan details** to open the billing portal.

<!-- tab:UI 2.0 -->

1. Open the account menu in the top-right corner and select **[Manage Account](https://next.starshipit.com/settings/manage-account)**.
2. Follow the billing option shown in your account:
   - Select **Manage billing** to open the billing portal.
   - If your account shows **Account details**, open it and select **Manage account** under **Current plan details**.

<!-- tabs:end -->

## Update the invoice email address

1. Select **Billing & Shipping Addresses** in the billing portal.
2. Select the billing address you want to edit.
3. Check the existing email address to confirm you are editing the intended billing contact.
4. Enter the new email address.
5. Select **Update** to save the change.

## Check the saved email address

Reopen **Billing & Shipping Addresses** and select the same billing address. Check that it shows the email address you entered.

If it still shows the previous address, check that you edited the right billing contact and selected **Update**. For help with a billing error, [contact Support](https://support.starshipit.com/ticket) with the message shown.

## Related articles

- [Billing FAQs](/articles/8512957552143-billing-faqs)
- [Contact Starshipit support](/articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support)