# Choose duties and taxes payment methods for Australia Post
URL: https://support.starshipit.com/articles/1794528000003-choose-duties-and-taxes-payment-methods-for-australia-post
Canonical: https://support.starshipit.com/articles/1794528000003-choose-duties-and-taxes-payment-methods-for-australia-post
Markdown: https://support.starshipit.com/articles/1794528000003-choose-duties-and-taxes-payment-methods-for-australia-post.md
Updated: 2026-11-12

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Set destination defaults, create payment-method rules and choose an order-only landed costs payer for Australia Post or MyPost Business.

Choose who pays duties and taxes for standard international Australia Post eParcel and MyPost Business shipments. Set defaults by destination, use shipping rules for specific orders, or choose a payment method on one order.

## Before you begin

- Connect [Australia Post eParcel](/articles/202767419-set-up-australia-post-eparcel-or-parcel-send) or [MyPost Business](/articles/360003690095-set-up-australia-post-mypost-business).
- Confirm the payment arrangement available for your destination, goods and value with Australia Post. A rule does not establish carrier eligibility.
- For **Sender Pays With Zonos**, have the correct Australia Post account linked to an approved Zonos account. Follow the separate [US Zonos setup](/articles/13670236989455-ship-to-the-us-with-zonos-and-australia-post) for that destination.
- For **Sender Pays With Tax ID**, provide the applicable tax reference for the shipment and confirm its required tax treatment.
- Use an account with permission to change the relevant courier, rule or order settings.

These controls do not change domestic shipments, returns or Global Logistics/commercial-clearance services.

## Set destination defaults

1. In UI 2.0, go to **Settings > Couriers** and open your Australia Post or MyPost Business connection.
2. Find **Landed Costs Payer By Destination**.
3. Add or edit a destination entry and select **Receiver Pays On Arrival**, **Sender Pays With Zonos** or **Sender Pays With Tax ID**.
4. Select **Save**, then reopen the settings to confirm the destination and method.

A country-specific entry takes priority over **European Union**, then **All Countries**. A matching payment-method rule or a saved order-only choice can override this default.

## Create a payment-method rule

1. Open **Settings > Rules** and add a rule with the conditions for the orders you intend to match.
2. Choose **Set Duties And Taxes Payment Method** as the action.
3. Select **Australia Post** or **MyPost Business** under **Courier**, then select the **Payment Method**.
4. Save the rule. Put more specific rules before general rules; the first matching payment-method rule for that courier is used.
5. Check a representative unprinted order and the displayed **Landed Costs Payer** before printing. Check an order outside the rule's conditions as well.

Include a currency condition when a rule uses an order-value threshold. Value conditions compare the order's declared value in its declared currency; they do not convert currencies or maintain Australia Post's value limits for you. Check that the imported value represents the goods-value basis you intend to use.

This action selects the complete payment method. The older **Set Sender Pays Duty** action does not choose the landed costs payer for Australia Post or MyPost Business.

## Choose a method for one order

1. Open an editable international order with Australia Post or MyPost Business selected.
2. In **Customs details**, find **Landed Costs Payer** and check the displayed method.
3. Select a method only if you want to set an order-only choice.
4. Save and reopen the order to verify it before printing.

Selecting a method saves an explicit override, even if it is the method already displayed. That choice takes priority over subsequent rules and destination defaults. The dropdown offers the three payment methods and has no reset-to-default option. Contact [Starshipit support](/ticket) if an existing override must be cleared.

Without an order override, rules are checked again before individual or bulk label creation. **Refresh Rates** also evaluates the current draft fields. Editing these settings does not change a label already created by the carrier.

## Resolve a rejected payment method

If Australia Post rejects the method, check the destination, declared value and currency, tax reference and Zonos registration. Confirm which arrangement the carrier permits before changing the order. Starshipit does not automatically switch to another payer after a rejection.

If a label attempt has an uncertain result, check for an existing label and tracking number before retrying. Changing the payer is not a reason to create a duplicate shipment.