# Print a FedEx International Connect commercial invoice
URL: https://support.starshipit.com/articles/1794441600001-print-a-fedex-international-connect-commercial-invoice
Canonical: https://support.starshipit.com/articles/1794441600001-print-a-fedex-international-connect-commercial-invoice
Markdown: https://support.starshipit.com/articles/1794441600001-print-a-fedex-international-connect-commercial-invoice.md
Updated: 2026-11-11

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Generate, check and print a commercial invoice for an international FIC order, including after its shipping label was printed.

Generate a commercial invoice from an international FedEx International Connect (FIC) order in Starshipit. You can retrieve it separately from the shipping label, including for an order whose label has already been printed.

## Before you begin

- Use a saved order with **FedEx International Connect** selected and a destination in a different country from the sender.
- Check the sender and recipient details, item descriptions, quantities, values, currency, HS codes, country of origin and export reason. The invoice uses the order's saved details.
- Confirm the paperwork required for your shipment with FIC. Generating or printing this invoice does not submit it electronically to FedEx.

## Generate the invoice

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1. Open the printed FIC order from **Shipped**.
2. Open the **Reprint** menu.
3. Select **Download Commercial Invoice**.
4. Open the downloaded PDF and follow [Check the invoice](#check-the-invoice) before printing it on A4 paper.

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1. Open the saved international FIC order.
2. Open **Print** and select **Print commercial invoice**.
3. Follow the print or download prompts for your printing setup.
4. Follow [Check the invoice](#check-the-invoice) before using the document with your shipment.

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Starshipit generates the invoice when you request it. If saved order details have been corrected, generate it again and check the replacement document. There is no need to create another shipment to obtain the invoice.

## Check the invoice

Confirm that the document is for the intended order and matches the goods actually being shipped. Check:

- The air waybill or tracking number against the printed shipping label.
- The exporter and importer company and contact details.
- Every item description, quantity, value, HS code and country of origin.
- The currency, export reason, and duty and tax terms.

An unknown country of origin remains blank. Confirm the correct value before relying on the document; do not assume Starshipit supplies a default origin.

## Troubleshooting

| Problem | What to check |
| --- | --- |
| The commercial invoice action is missing | Confirm the saved courier is FIC and the sender and recipient countries differ. Domestic orders do not have this FIC invoice action. |
| The invoice contains incorrect or missing information | Check the order's saved customs and item details. After correcting supported editable details, generate the invoice again and review it. |
| The PDF is generated but does not print | Check your A4 customs-document printing setup and follow [Troubleshoot printing](/articles/213724603-troubleshoot-printing). |
| Generation fails or the expected document is still unavailable | Contact [Starshipit support](/ticket) with the order number and the error shown. Keep the existing shipment while the document issue is investigated. |

## Related articles

- [Set up FedEx International Connect (FIC)](/articles/9710630804239-set-up-fedex-international-connect-fic)
- [Troubleshoot printing](/articles/213724603-troubleshoot-printing)