# Ship Business Central sales orders in parts
URL: https://support.starshipit.com/articles/1794240000001-ship-business-central-sales-orders-in-parts
Canonical: https://support.starshipit.com/articles/1794240000001-ship-business-central-sales-orders-in-parts
Markdown: https://support.starshipit.com/articles/1794240000001-ship-business-central-sales-orders-in-parts.md
Updated: 2026-11-09

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Ship selected sales-order quantities, check Business Central writeback and process the remaining items safely.

Ship part of a Microsoft Dynamics 365 Business Central Sales Order through Starshipit, then send the remaining units in a later shipment. Your selected **Bound Action** controls whether Business Central prepares quantities for manual posting or ships and invoices them automatically.

## Before you begin

- [Connect Business Central](/articles/12093647173647-connect-microsoft-dynamics-365-business-central-to-starshipit) and install the Starshipit Integration extension for tracking writeback.
- Select **Sales Order** as the integration's **Import Type** and save the **Bound Action** you intend to use.
- Use an order imported with its Business Central line links. Older imports may need re-importing before quantity writeback works. Reconcile any existing labels and posted quantities before replacing an imported order.
- Confirm your account creates a remaining order after a partial shipment. See [Print labels for partial shipments](/articles/360001446756-print-labels-for-partial-shipments).
- Avoid editing or posting the same Business Central document while Starshipit is updating it.

## Choose a bound action

| Bound Action | What Business Central receives | What you do next |
| --- | --- | --- |
| **NONE** | The selected quantities in **Qty. to Ship**, zero for excluded lines, and the first package's tracking number. It does not update invoice quantities or post a shipment or invoice. | Check the quantities and post the shipment in Business Central before processing the next part. |
| **SHIPANDINVOICE** | The selected quantities to ship and invoice, zero for excluded lines, and the first package's tracking number. It then requests shipment and invoice posting for those quantities. | Confirm only the intended units were posted and the balance remains available. |

**SHIPANDINVOICE** requires whole-number ordered, shipped and invoiced quantities in Business Central, including lines excluded from this shipment. For decimal quantities, use **NONE** and manage the final quantities and posting directly in Business Central.

## Ship the first part

1. Open the imported order in Starshipit.
2. Set the quantity to ship for each item. Set items that will ship later to zero.
3. Check the selected items, package details, courier and service, then print the label using the [partial-shipment procedure](/articles/360001446756-print-labels-for-partial-shipments#print-the-first-shipment).
4. Check the writeback result in Starshipit and open the original Sales Order in Business Central.
5. Check **Package Tracking No.** against the first package's tracking number and confirm the line quantities match this shipment.
6. For **NONE**, post the intended shipment in Business Central. For **SHIPANDINVOICE**, confirm the intended shipment and invoice were posted before shipping the balance.

## Ship the remaining items

1. Open the remaining order created by Starshipit and check the units still to ship.
2. Confirm Business Central shows the first part as shipped and has sufficient quantity remaining.
3. Process the next shipment, then check its writeback result and the original Business Central Sales Order again.

A remaining order created by Starshipit keeps a link to the original Business Central document. You do not need to create a Business Central order with the Starshipit suffix. Each writeback replaces **Package Tracking No.** with the first package's number for that shipment; it does not append a tracking history.

## Recover from a writeback error

Check the original Business Central document before retrying. Some quantity changes may have saved even if a later tracking or posting request failed.

| Error or symptom | What to check |
| --- | --- |
| Line links or quantities cannot be confirmed | Check the imported line links and the quantities still available in Business Central. Re-import an older order only after reconciling existing shipments, or update Business Central manually. Matching SKUs alone is insufficient. |
| The document link is unverified | Returns, ordinary duplicates and older or renamed copies without a verified original-document link cannot write tracking back. Update the original document directly in Business Central. |
| Tracking updated but posting failed | Check both tracking and the saved quantity selections in Business Central. Complete or correct the posting there before another attempt. |
| A shipment would exceed the remaining quantity | Reconcile quantities already shipped or invoiced. Do not repeat the already posted part. |

## Sales Invoice limits

The Sales Order partial-quantity workflow does not apply to **Sales Invoice** imports. **POST** and **POSTANDSEND** require complete quantities and imported line links that match every non-zero Business Central invoice line. Missing, deleted or changed lines stop tracking and posting.

For an older or incomplete invoice, reconcile it in Business Central before re-importing the complete invoice, or use **NONE** and post directly in Business Central. **SEND** does not provide partial-quantity synchronisation.

## Related articles

- [Connect Microsoft Dynamics 365 Business Central to Starshipit](/articles/12093647173647-connect-microsoft-dynamics-365-business-central-to-starshipit)
- [Print labels for partial shipments](/articles/360001446756-print-labels-for-partial-shipments)