# Verify printed orders before dispatch URL: https://support.starshipit.com/articles/1792014664000-verify-printed-orders-before-dispatch Canonical: https://support.starshipit.com/articles/1792014664000-verify-printed-orders-before-dispatch Markdown: https://support.starshipit.com/articles/1792014664000-verify-printed-orders-before-dispatch.md Updated: 2026-10-19 > For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt). > Check a printed shipment's items and quantities before dispatch without reprinting its shipping label or changing shipment details. Check the items in a printed shipment before handing it to the courier. In UI 2.0, Packing Validation records this check without printing another shipping label. ## Before you begin - Use a Professional or Enterprise plan with **Include printed orders** available in **Workflows > Packing Validation**. - Start with an order in **Printed**. Shipped, archived and manifested orders are excluded. - Make sure items have a barcode or SKU for scanning. You can also check them manually and adjust packed quantities or use **Mark as Packed**. Check the quantities on the printed shipment. Items on a separate backorder belong to that separate order. To check items before printing a label, use [Scan to validate items](/articles/6811966579215-scan-to-validate-items). ## Verify a printed order 1. Open **[Workflows](https://next.starshipit.com/workflows)** in UI 2.0 and select **Packing Validation**. 2. Select **Include printed orders**. 3. Enter or scan the order number, then select **Search**. 4. Open the matching **Printed** result. Check the **Account** if several results appear. 5. Scan each item's barcode or SKU until all displayed items and labelled quantities have been checked. Each matching scan increases the packed quantity. 6. Select **Complete Packing**. With **Auto-complete Packing Validation** enabled, this happens after the last required item is checked. Completion records the check and returns you to **Workflows**. The order keeps its existing label and shipment details. ## Check the result Open the order's **History** and find the **Packing Validation** entry showing the items and quantities checked. Continue with your usual manifest and dispatch process. ## Troubleshooting ### The printed order is not found Check that **Include printed orders** is selected, the order meets the requirements above, and you are searching in the account that owns it. For child-account orders, use the search option described below or switch to the owning account. ### Verification cannot be completed Check that every labelled quantity has been packed and that the order still meets the status requirements above. If an error remains, contact [Starshipit Support](/articles/13017036853647-how-do-i-get-in-touch-with-starshipit-support) with the order number and error message. ## FAQs Can I verify a child-account order from the parent account? Yes, when **Include orders from child accounts** is available and you have access to all linked child accounts in the search. Select it alongside **Include printed orders**, then use the **Account** column to choose the right order. Starshipit opens the order in its owning account and returns to the parent account after completion or **Back**. If child-account search is unavailable, switch to the owning account if you have access. Will my completion settings print another label? No. For printed orders, **Complete Packing** records verification even if your setting is **Print the label** or automatic completion is enabled. You can manage these options in **Settings > [Packing Validation](https://next.starshipit.com/settings/packing-validation)**. ## Related articles - [Scan to validate items](/articles/6811966579215-scan-to-validate-items) - [Choose a web-app picking and packing workflow](/articles/90200000000516-choose-a-web-app-picking-and-packing-workflow) - [Set up warehouse packing stations](/articles/8439609255183-set-up-warehouse-packing-stations)