# Set up COPE tracking
URL: https://support.starshipit.com/articles/1790726400000-set-up-cope-tracking
Canonical: https://support.starshipit.com/articles/1790726400000-set-up-cope-tracking
Markdown: https://support.starshipit.com/articles/1790726400000-set-up-cope-tracking.md
Updated: 2026-09-30

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Connect COPE tracking to Starshipit for Australian domestic consignments.

Connect COPE to retrieve tracking updates for Australian domestic consignments. This is a tracking-only integration: use it with an existing shipment and its COPE tracking number.

## Before you begin

Have the Omnix API key for your COPE tracking account ready. Set up COPE separately in every Starshipit account that owns shipments, including child accounts. Child accounts do not inherit the parent account's COPE settings.

## Connect COPE tracking

1. Open the [COPE tracking settings page in Starshipit](https://app.starshipit.com/settings/couriers/setup/cope).
2. Select **Enable COPE**.
3. Enter the **API Key** supplied for your Omnix tracking access.
4. Click **Save**.

## Check tracking

For an existing Australian domestic shipment, make sure the courier is set to **COPE** and the COPE tracking number is saved. Starshipit can then request and display the tracking events returned by COPE.

If tracking does not update, check that COPE is enabled and the API key is saved in the Starshipit account that owns the shipment. Also check that the shipment has the COPE courier and a tracking number.

COPE tracking does not create bookings, rates, or carrier labels.