# Receive an existing Cin7 Core supplier invoice URL: https://support.starshipit.com/articles/14700000000091-receive-an-existing-cin7-core-supplier-invoice Canonical: https://support.starshipit.com/articles/14700000000091-receive-an-existing-cin7-core-supplier-invoice Markdown: https://support.starshipit.com/articles/14700000000091-receive-an-existing-cin7-core-supplier-invoice.md Updated: 2026-11-08 > For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt). > Receive each authorised Cin7 Core supplier invoice on desktop or mobile and verify the linked receipt without duplicating stock. Use this flow when a Cin7 Core purchase order arrives in separate shipments with a supplier invoice for each shipment. Choose the existing invoice in WMS, then receive its items using the normal quantity, location, container and tracking controls. WMS uses that invoice for the receipt instead of creating another invoice. ## Before you begin Check that: * The [Cin7 Core integration](/articles/14700000000035-set-up-cin7-core-with-starshipit-wms) is configured with both **Sync** and **Writeback** on. * The PO was imported from an authorised **Advanced Purchase** in the mapped Cin7 Core warehouse and uses **Invoice First**. * The selected supplier invoice is authorised and unpaid in Core, with no stock already received or draft receiving work against it. * The full delivery for that invoice has arrived, and your receiving locations are linked to active Core bins. Receive every item and the full quantity on the selected invoice in one final submission. You can split those quantities between locations, containers, batches or serial numbers. WMS rejects off-invoice items and excess quantities. Partial receipts against one invoice are not supported. **Stock First** purchases use the normal PO receiving flow above. ## Select the invoice on desktop 1. Open the imported PO in WMS and select **Receive Goods**. 2. Select the matching invoice number in **Supplier invoice**. Use **Search invoices** to find it if needed. ![The desktop Supplier invoice selector listing existing Cin7 Core invoices by number and date](/uploads/articles/starshipit-wms/web/inbound/cin7-core-supplier-invoice.jpg) 3. Enter the received quantities, destinations and any required tracking details for all invoice items. ![The selected Cin7 Core invoice with its full quantity entered, destination selected and Complete Receiving available](/uploads/articles/starshipit-wms/web/inbound/cin7-core-invoice-ready.jpg) 4. Review the full invoice quantities and complete receiving using the button for your receiving workflow, such as **Complete Receiving** or **Unload to Staging**. ## Select and receive the invoice on mobile 1. Open **More > Receive PO** and choose the imported PO. 2. Select the matching invoice under **Invoices** before scanning items. 3. Scan or select an item from that invoice. 4. Choose its location and container or loose stock, then enter the quantity, unit of measure and any required batch, serial or expiry details. 5. Select **Confirm item** to save the item in your draft. Repeat until all invoice quantities are confirmed. 6. Review **Ready to receive** and enter **Cartons Received** if enabled. 7. Select **Receive** to submit the full invoice receipt. :::mobile-screenshot Check the invoice number and date before selecting it. An invoice already received in WMS is unavailable and shows a reason. Later invoices on the same PO can still be selected, including invoices with the same SKU. ![The mobile Invoices list showing two existing supplier invoices for the selected purchase order](/uploads/articles/starshipit-wms/mobile-app/receiving/cin7-core-invoices.jpg) ::: **Confirm item** saves progress without adding stock. **Receive** records all confirmed invoice items together. You can leave and resume an editable draft on the same browser or mobile installation, using the same account and user. Reopen the PO and select the invoice to continue. ## Verify the receipt and Cin7 Core sync WMS shows receiving success once it has recorded the stock. Cin7 Core sync continues in the background. 1. Check the received quantities and locations in WMS. On mobile, the completion screen shows **Units received** and **Products received** for the selected invoice. 2. Open the Advanced Purchase in Cin7 Core and check its **Invoicing and receiving** entries. Confirm that stock receiving appears against the selected existing invoice and its quantities match. 3. Check **System > Background Work** and **System > Process Logs** in WMS if the Core receipt is missing or a sync error appears. ![Cin7 Core showing separate stock receiving entries beneath two existing supplier invoices on one Advanced Purchase](/uploads/articles/starshipit-wms/web/inbound/cin7-core-invoice-receipts.png) Repeat the flow for each later shipment's invoice. The WMS PO remains **Partially received** until its overall ordered quantities have been received. Receiving one invoice does not close the outstanding quantities on the PO. ## Recover an interrupted or blocked receipt If submission is interrupted or the result is uncertain, reopen the same PO and use **Retry receiving** when offered. WMS checks the original receipt before any permitted retry. Do not start a replacement receipt or receive the same stock manually in Core while the outcome is unresolved. If an invoice is unavailable, review the reason shown. Paid invoices, existing Core receiving work, credit notes or invoice totals exceeding the PO require review before receiving. If the invoice changed after you began, refresh and review the draft before submitting. If WMS has already confirmed receiving success, investigate the Core sync in **Background Work**. A sync failure does not undo the stock received in WMS; repeating the physical receipt can duplicate stock. See [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms) for supported recovery actions. ## Related articles * [Receive stock against a purchase order](/articles/14700000000008-receive-stock-against-a-purchase-order) * [Set up Cin7 Core with Starshipit WMS](/articles/14700000000035-set-up-cin7-core-with-starshipit-wms) * [Receive purchase orders in WMS Mobile](/articles/14700000000026-receive-purchase-orders-in-wms-mobile) * [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms)