# Manifest WMS orders and retry shipment writeback
URL: https://support.starshipit.com/articles/14700000000088-manifest-wms-orders-and-retry-shipment-writeback
Canonical: https://support.starshipit.com/articles/14700000000088-manifest-wms-orders-and-retry-shipment-writeback
Markdown: https://support.starshipit.com/articles/14700000000088-manifest-wms-orders-and-retry-shipment-writeback.md
Updated: 2026-11-08

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Manifest eligible shipped orders, check their status and retry an existing failed Starshipit shipment writeback.

Finish dispatch administration from the WMS Shipped tab. Manifesting and retrying a failed shipment writeback are separate actions; check each result before considering the order complete.

## Before you begin

Use orders with a Shipped or Partially Shipped status and the role needed to manage fulfilment. Keep each manifest selection within one Starshipit account. Check that a shipment exists before trying writeback recovery.

## Manifest shipped orders

Create a Starshipit manifest for orders that have reached **Shipped** or **Partially Shipped** status.

1. Open the **Shipped** tab on the Orders dashboard.
2. Select up to 200 orders from one Starshipit account.
3. Select **Manifest**.
4. Check the manifest status icon beside each order after WMS refreshes the shipped-order data.

WMS downloads the manifest PDF when Starshipit returns one. If Starshipit creates the manifest without returning a PDF, the manifest still succeeds and WMS updates the status after refreshing the orders.

## Check and retry shipment writeback

On the **Shipped** tab, WMS shows each order's manifest and Starshipit writeback status. Use the advanced **Manifest** and **Writeback** filters to find orders that are not manifested or whose writeback failed.

For a failed writeback:

1. Open the order actions menu and select **Retry Writeback**.
2. Wait for Starshipit to process the queued retry.
3. Select **Refresh Status** and confirm the writeback is up to date.

Retry is available only for shipped or partially shipped orders with a current failed writeback status. If it fails again, review the order and process logs before retrying another time.

## Verify completion

Refresh the order’s manifest and writeback status. Check the Starshipit shipment and its source-platform update when relevant. A missing manifest PDF does not by itself mean manifest creation failed. If writeback fails again, review the error before requesting another retry.

## Related articles

* [Manage orders and allocation in WMS](/articles/14700000000010-manage-orders-and-allocation-in-wms)
* [Pack and ship orders in WMS](/articles/14700000000012-pack-and-ship-orders-in-wms)
* [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms)