# Edit WMS orders and resolve addresses
URL: https://support.starshipit.com/articles/14700000000086-edit-wms-orders-and-resolve-addresses
Canonical: https://support.starshipit.com/articles/14700000000086-edit-wms-orders-and-resolve-addresses
Markdown: https://support.starshipit.com/articles/14700000000086-edit-wms-orders-and-resolve-addresses.md
Updated: 2026-11-08

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Correct eligible order addresses and pending items, review address suggestions and verify the synced order before fulfilment.

Update an eligible WMS order before shipping, or resolve an address warning before release. Address changes and item changes have different effects on released warehouse work.

## Before you begin

You need permission to manage fulfilment. Confirm the current WMS and Starshipit order status. Inter-warehouse transfer orders and orders with shipped quantities are not eligible for this editor.

## Edit an order before shipping

Correct the receiver address on an eligible **Pending** or **Released** order in WMS. Edit products and quantities only while the order is **Pending**.

Before you begin, you need permission to manage fulfilment. The order must be **Pending** or **Released** in WMS, and unshipped and unarchived in Starshipit, with no shipped quantity. Inter-warehouse transfer orders cannot be edited.

1. Open the **Pending** or **Released** order from the Orders dashboard.
2. Select **Edit Order**.
3. Update the receiver address. For a **Pending** order, you can also change products or quantities.
4. Select **Save Changes**.
5. Wait for the order to sync back from Starshipit, then reopen it and confirm the updated details before continuing fulfilment.

Changing only the receiver address keeps a **Released** order's allocations and warehouse jobs in place. To change its products or quantities, use [Undo release](#undo-release) to return it to **Pending**, edit the items, then release it again when ready.

Carrier and packaging details are selected during packing, not in this editor.

If the order changes after you open the editor, WMS preserves the newer version. Reload the order and apply your changes again.

## Check addresses before release

Review address validation while an order is **Pending**, before releasing it for allocation and picking.

To resolve one order:

1. Find the address validation status beside the order number, or open the order's actions menu and select **Resolve Address**.
2. Review the original address and the suggestions returned by Starshipit.
3. Select **Apply suggestion** beside the correct address. If none is suitable and **Edit address** is available, select it, correct the address and select **Save Changes**. The editing permissions and order restrictions [above](#edit-an-order-before-shipping) apply.
4. Confirm the order now shows a valid address before releasing it. A saved address can still be invalid; review the remaining suggestions or edit it again. If validation could not refresh, select **Retry validation** to check the saved address.

To refresh validation information for several orders, select the pending orders and click **Refresh Live Data**. This updates the Starshipit data shown in WMS, including address validation status where available.

:::important
WMS does not bulk-apply address corrections. After refreshing several orders, resolve each invalid address individually so you can review the proposed change before it is saved.
:::

## Verify the update

Wait for the order to sync from Starshipit, then reopen it. Confirm the address, products, quantities and warehouse status before continuing. If an upstream edit returns a released order to Pending, complete any resulting putaway work and release the corrected order when ready.

## Related articles

* [Manage orders and allocation in WMS](/articles/14700000000010-manage-orders-and-allocation-in-wms)
* [Hold WMS orders or undo release](/articles/14700000000087-hold-wms-orders-or-undo-release)
* [Manage order cancellations, refunds and returns in WMS](/articles/14700000000060-manage-order-cancellations-refunds-and-returns-in-wms)