# Review and approve WMS stocktakes URL: https://support.starshipit.com/articles/14700000000084-review-and-approve-wms-stocktakes Canonical: https://support.starshipit.com/articles/14700000000084-review-and-approve-wms-stocktakes Markdown: https://support.starshipit.com/articles/14700000000084-review-and-approve-wms-stocktakes.md Updated: 2026-11-08 > For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt). > Review submitted counts, approve or decline a stocktake, follow processing and export completed count evidence. Review submitted stocktakes before they change warehouse inventory. Use the saved physical-count evidence and current comparison to investigate variances, then follow the approved processing result. ## Before you begin You need `stocktake.approve`. Coordinate stock movements around the count and inspect overlapping or unexpected variances before approving. A count awaiting approval has not yet changed inventory. ## Approve or decline a stocktake Users with `stocktake.approve` can review submitted stocktakes from the **Stocktakes** dashboard. Each submission shows who submitted it, its status, and each product's current quantity, counted quantity, and variance. 1. Go to **Inventory > Stocktakes > Pending review**. 2. Select **Review** beside an **Awaiting approval** submission. 3. Compare the current quantity, counted quantity, and variance for every product. 4. Select **Approve and apply** to queue the changes, or **Decline** to close the submission without changing inventory, then confirm your decision. A submission containing only matching confirmed counts shows **Approve** instead. If a submission includes **Confirmed counts**, review its saved **Reviewed baseline**, **Physical count**, count time and tracking details separately from **Current comparison**. Matching confirmed counts are recorded without changing inventory, even if stock moves later. The current comparison reflects inventory when the review was loaded; investigate unexpected changes before approving a variance. To review several submissions, select up to 50 and choose **Approve selected** or **Decline selected**, then confirm. **Select pending submissions on this page** selects only the current page. Each decision applies to the entire submission. Overlapping counts need individual **Review** before approval; they can still be declined together. Check the results after confirming: unsuccessful decisions remain selected for follow-up. After approval, select **View background work** from the confirmation or go to **System > Background Work** to check processing status. See [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms) if processing needs attention. When processing completes, WMS generates **inventory adjustments** with reason "Stocktake variance" for every discrepancy. These update on-hand quantities and are logged in stock movements. Stocktakes do not change inventory while you are counting or while a submission is awaiting approval. Submitting clears the local draft. Approving queues the corrections, so confirm the variances first. Only one stocktake processes for an account at a time; other approved submissions wait their turn. ## Resume eligible failed processing Open **Inventory > Stocktakes > History** and inspect the failed submission and its stock movements. If **Retry processing** is available, select it to resume the approved submission from its saved progress. WMS keeps its original approval and completed work. Do not submit another copy of the count to restart it. This action is available only for eligible failed approved submissions. If it is missing, or the result is uncertain, contact support with the submission details before applying further corrections. ## Export a completed stocktake report With `stocktake.approve` permission, you can download a report after a stocktake reaches **Completed**: 1. Go to **Inventory > Stocktakes > History**. 2. Select **View** beside the completed submission. 3. Select **Export CSV**. The report includes product totals, available location and container breakdowns, counted and current quantities, and submission details. **Current Now** and its **Variance** or **Difference Now** column use inventory quantities when the history was loaded. These comparisons are not a saved record of the pre-count balance or adjustments originally posted; use stock movements to review those adjustments. Where the submission includes confirmed counts, the report also retains the reviewed baseline, physical count, saved variance, count time and batch, serial or expiry details. These saved evidence rows stay separate from current comparisons. Older submissions without confirmed-count evidence do not gain a historical baseline. This report is separate from the CSV template used to enter counts. **Export CSV** is not available for submissions marked **Completed with errors**. ## Verify the correction After processing completes, refresh Inventory and review Stock Movements for the posted adjustments. Current comparisons in a completed report can change as warehouse stock moves; use its saved confirmed counts and movement history when reviewing the original count. ## Related articles * [Run stocktakes in WMS](/articles/14700000000015-run-stocktakes-in-wms) * [Run a location stocktake in WMS Mobile](/articles/14700000000085-run-a-location-stocktake-in-wms-mobile) * [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms)