# Sync product data with Starshipit
URL: https://support.starshipit.com/articles/14700000000071-sync-product-data-with-starshipit
Canonical: https://support.starshipit.com/articles/14700000000071-sync-product-data-with-starshipit
Markdown: https://support.starshipit.com/articles/14700000000071-sync-product-data-with-starshipit.md
Updated: 2026-11-08

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Import the Starshipit product catalogue into WMS or export WMS products to Starshipit and verify scheduled syncs.

Import products from Starshipit into WMS, or export WMS product data to Starshipit Shipping. Choose which system owns the fields before enabling scheduled changes.

## Before you begin

You need permission to manage products and settings. Keep SKUs consistent between the systems and review a representative set before syncing the full catalogue.

## Syncing products from Starshipit

Starshipit WMS connects to your Starshipit account to pull in product data so you do not have to recreate your catalogue from scratch.

1. Go to the **Products** section in Starshipit WMS.
2. Open the actions menu and select **Sync from Starshipit** to import products from Starshipit.
3. Once the sync is complete, you will see your SKUs listed with their basic details. From here you can configure WMS-specific options such as bundles, tracking types and allocation rules.

After the initial sync, products can be kept up to date by running further syncs or by editing individual records directly in WMS.

The products list brings together product images, tracking types, bundle settings, inventory and allocation rules so you can spot records that need review.

![WMS Products list showing product images, SKUs, tracking types and allocation rules](/uploads/articles/starshipit-wms/web/warehouse-configuration/products-list.jpg)

### Importing multiple products at once

When importing products from a dialog, you can enter **comma-separated SKUs** to import multiple specific products at once, rather than importing one at a time.

### Import from another source

For commerce or ERP imports, follow the matching [WMS integration guide](/articles/14700000000044-understand-wms-integrations). Provider field selection, product linking and schedules are configured separately.

## Schedule a daily Starshipit import

1. Go to **System > Settings > Connections & Integrations > Product Sync**.
2. Under **Starshipit Product Sync > Import from Starshipit**, turn on **Daily import**.
3. Wait for **Inbound daily sync updated**, then reopen the settings and check the saved selection.
4. After the next run, review Background Work and representative imported products.

## Export products to Starshipit Shipping

Use WMS product exports to keep the Starshipit Shipping catalogue up to date. You need permission to manage settings and products.

1. Go to **System > Settings > Connections & Integrations > Product Sync**.
2. Under **Export to Starshipit**, use **Run** for an initial full export.
3. Turn on **Daily export** for scheduled exports.
4. Optionally turn on **Only export products updated in the last 24 hours**. This is off by default; leaving it off exports the full catalogue each day.
5. Wait for the saved confirmation, then reopen the settings and check the retained selections.
6. After the next run, review [Background Work](/articles/14700000000066-manage-background-work-in-wms) and **System > Process Logs**, then compare representative products in Starshipit Shipping.

The filtered daily export uses each product's WMS update time within the 24 hours before the run was queued. It does not resume from the last successful export. After a missed, cancelled or failed run, use **Run** for a full export to catch changes that have left that window.

Product imports and edits can make a product eligible. Stock movements and edits only to HS codes do not update the timestamp used by this filter; use a full export when those changes need reconciliation. **Run** remains a full export, and exporting selected products keeps its selected scope.

## Verify and recover a sync

Check the completed run in [Background Work](/articles/14700000000066-manage-background-work-in-wms) and review **System > Process Logs** for failures. Compare representative SKUs, names and the fields being synchronised in both systems. Correct failed records before repeating the affected work. After a missed filtered daily export, use a full **Run** to catch changes outside its time window.

## Related articles

* [Configure WMS products and inventory](/articles/14700000000006-configure-wms-products-and-inventory)
* [Understand WMS integrations](/articles/14700000000044-understand-wms-integrations)
* [Manage background work in WMS](/articles/14700000000066-manage-background-work-in-wms)