# Set up InXpress
URL: https://support.starshipit.com/articles/115004654646-set-up-inxpress
Canonical: https://support.starshipit.com/articles/115004654646-set-up-inxpress
Markdown: https://support.starshipit.com/articles/115004654646-set-up-inxpress.md
Updated: 2026-09-03

> For the complete documentation index, see [llms.txt](https://support.starshipit.com/llms.txt).

> Step-by-step guide to setting up InXpress.

Connect [InXpress](https://starshipit.com/partner/inxpress) to Starshipit for domestic and international shipping in Australia and New Zealand. Enable the courier, choose how rates are handled, and enter the Webship credentials.

## Before you begin

Contact your InXpress representative and ask them to contact the [franchise support team](mailto:ecommerce.au@inxpress.com) to request the Starshipit setup. InXpress sends Starshipit a completed setup form and Starshipit confirms when the integration is ready.

Have the **Webship username** and **Webship password** from the completed setup form ready before saving.

## Set up InXpress

1. Go to **Settings** > **Couriers** > **Add a new courier**.
2. Select **Australia** or **New Zealand**, then select **InXpress**.
3. Tick **Enable InXpress**.
4. Tick **Use InXpress rates** when you want Starshipit to use the individual carrier rates returned through your InXpress account. Leave it unticked when your InXpress setup uses shared rates.
5. Enter your **Webship username** and **Webship password**.
6. Click **Save**.

## Verify the connection

Create a test shipment and confirm that an InXpress service and label are available. Rate behaviour depends on the **Use InXpress rates** selection and the services enabled by InXpress.

:::note
When using InXpress, live courier rates are not available in Starshipit or at checkout for DHL, TNT, and StarTrack services supplied through InXpress.
:::