Support - StarShipIT Integrated Shipping and Tracking Software                                            

18 April 2016 - Changes to Aus Post international labels

Email sent to Aus Post international users

 

Dear ShipIT user

 

Over the weekend Australia Post have made changes to their label format for International orders. You are no longer required to attach a label and now you only need to attach the CN23 form which will be in the A4 format. 

We have only been made aware of this change this morning and have been working hard to implement a solution for you today so we do apologize for the lack of notice to our users. We are in the process of updating our support documentation. 

To summarize for International orders you will now only get 1 A4 form and no label.

 

We know how important it is for you to get your shipping out on time and we are very sorry for any disturbance this may have caused this morning and we really appreciate your patience while we work on this change. 

 

 If you have any more questions please feel free to reach out to myself or the support team.

 

Thanks
Rebecca

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